Customer Satisfaction – With Us It Comes As Part Of The Package!
- We have the in house technical knowledge and support commitment to provide our clients with a service that is second to none.
- The majority of our clients stay with us year after year, which we believe is a testament to the quality of service we provide.
The following are a few extracts from testimonial letters from our clients. Copies of the full letters are available on request.
"Intelecomm provide a very efficient & effective mobile phone service to Compco Fire Systems Ltd and have done so for the past 13 years, they always respond very quickly to our needs. We have a dedicated Account Manager who is very experienced, professional but with a friendly approach and nothing is too much trouble. We like the fact that we have a package that is suited to the needs of our business and can be adjusted to suit the ever changing environment. We would have no hesitations in recommending Intelecomm and we look forward to our continued relationship."
"Trust Group have circa 30 telephone users and were dealing directly with the network providers. A series of poor service level incidents brought us to the conclusion that we simply didn't have enough leverage. A chance meeting with Keith and Louise at Intelecomm changed all of that. We very quickly signed a two year contract which saved us money and delivered excellent service levels. We are very happy and have just renewed for another two years!"
Pure Fishing UK
"Our experience with Intelecomm has been superb and I find their services invaluable. All aspects of our mobile requirements are dealt with efficiently - from general queries and advice to billing queries and even handset repairs. Technical queries are answered quickly and delivered in a pleasingly perspicuous manner. I have total confidence that Intelecomm will continue to have a positive impact on our business. One to recommend."
"Intelecomm have been looking after our mobile communications for a lot of years. The level of service has never deteriorated and we feel well supported and looked after no matter how many queries we have or how trivial or urgent we make them."
Istobal UK Ltd
"Intelecomm are the preferred supplier of mobile communications for Istobal UK Ltd and have been for a number of years. During this time, we have worked closely with them to ensure the right service provider, phones and tablets are the correct requirements for our business needs. We can say the initial advice was spot on and with the changes that were recommended and implemented, our up graded mobile communication systems has delivered on its expectations.
These initial changes and ongoing support and advice, has also allowed our business to grow without having to think about further changes to our communication plans, as Intelecomm have just delivered all that for us. With a professional, friendly no nonsense service it allows us to get on with our business."